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Key Account Director

Commercial · Seattle, Washington

First Mode is a carbon reduction company developing creative, clean energy solutions for heavy industry’s toughest problems.

We hope you’ll join us in building a brighter future for people and planet.

First Mode are seeking a Key Account Director to help support our rapidly growing customer base. Help support the scaled growth of our NuGen haulage solution initially across the Mining & Rail sectors. You will be a part of a global team covering customers in Africa, Australia, LATAM, the UK & North America. This is an incredible opportunity to set the tone for decarbonization in heavy industry.

Position Responsibilities

  • Accelerate the growth of First Mode’s business with several Mining and Heavy Industry customers.
  • Interface and build relationships with internal leadership and external customers at the executive and C-level.
  • Build credibility with operational staff and support activities with customers from qualification, through to studies, pilots and scaled deployment of our solution.
  • Provide a conduit to influence First Mode’s product roadmap on behalf of the customer.
  • Develop and execute strategic plans, lead the technical strategy across a range of decarbonization programs and initiatives.
  • Work with partners (mining, rail, consortia, energy, government) to extend reach and drive adoption.
  • Act as a key member of the Strategic Accounts leadership team.

Basic Qualifications

  • 10+ years of leadership experience, proven people management and experience leading large, diverse teams.
  • Demonstrated leadership and strong judgement in managing growth and diversity in a fast-expanding, cross-functional organization.
  • Proven track record of executing large, highly technical strategic co-development and partnership engagements.
  • Strong verbal and written communication skills, as well as business acumen in determining strategic vision and running a complex technical business.

Preferred Qualifications

  • Experience in Heavy Industry (Energy, Mining and Metals, Clean Tech, Manufacturing).
  • Background of delivering new or disruptive technology programs in large enterprises.
  • Blend of experience with large organizations as well as a demonstrated ability to operate in an entrepreneurial, agile environment.

Additional Requirements

  • Must be willing to travel domestically and internationally to represent First Mode to its customers, vendors, and partners (COVID-19 permitting) 


  • This position will be located at First Mode’s headquarters in Seattle, WA and will be required to work in office >60% of working hours 

Total Rewards

Base Salary Range: $149,500 - $248,500

     Key Account Director  I: $149,500 - $202,500

     Key Account Director  II: $165,500 - $248,500

Benefits & Perks

  • Competitive compensation and bonus structure
  • 100% employer-paid health insurance (medical, dental, vision)
  • Flexible PTO with 12 week supplementary paid parental leave
  • 401(k) retirement account with a discretionary employer match
  • Commuter benefits (parking and public transportation)
  • A culture that encourages professional growth with learning and development reimbursements
  • Open and collaborative workspaces with free office snacks and lunches
  • Hybrid work model


First Mode is an Equal Opportunity Employer; employment with First Mode is governed on the basis of merit, competence, and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.